Now Hiring - Branch Manager Freight Forwarding in Wood Dale, IL

Leading Freight Forwarder is seeking a Branch Manager for their location in Wood Dale, IL! The Branch Manager is an integral part of the leadership team and will be responsible for all operational and financial activities essential to the business. Branch Manager will ensure that the team achieves productivity, quality, and world-class service objectives by aligning resources and defining role expectations.

This role will report to the company's board and is responsible for the growth of the company delivering quality services in the Wood Dale area.

DUTIES AND RESPONSIBILITIES

Leadership and Talent Management:

• Outline employee role accountabilities and expectations; manage performance to ensure productivity, quality, efficiency, and service objectives are achieved
• Support the personal/professional development for assigned team.
• Clearly communicate operations objectives and team/individual performance metrics
• Cascade communications on office, divisional and organizational initiatives to ensure employee’s understanding and alignment
• Employ strong change management tactics to drive desired behaviors and results.
• Recruit, select, and onboard qualified and diverse talent
• Manage annual merit and equity programs for assigned team to align compensation with performance results
• Encourage employee feedback through formal and informal channels. Acknowledge and take action on feedback to drive a trusting culture of open two-way communication, inclusivity and continuous improvement
• Overview and manage the companies P & L on a daily basis.

Business and Execution Management/Operations Leadership

• Responsible for ensuring execution strategy is in line with business objectives
• Align resources to support efficiency and effectiveness goals.
• Establish a culture centered on quality, process, and efficiency to drive desired service levels at appropriate costs
• Continuously evaluate processes for efficiency and effectiveness.
• Ensure employee compliance to standard operating procedures and company policies
• Develop and maintain effective relationships with internal stakeholders. As necessary, review service level metrics and keep internal partners apprised of operations results, initiatives, or changes
• Remain current on business needs and changes and customer and/or carrier expectations. Partner on business development opportunities, problem resolution and work together on continuous improvement. Ensure operations teams are well-informed of business expectations and well-positioned to deliver.
• Develop, maintain, and leverage internal relationships with operations peers that reinforces a culture of one team and enables the execution of high-quality service, ethical issue resolution, and process or service improvements. Share observations, feedback, and ideas to operations leadership

QUALIFICATIONS

• Bachelor's degree or equivalent experience in the industry
• Experienced in the Freight Forwarding sector
• Cargo Wise Knowledge is a MUST
• Demonstrated ability to lead, motivate and influence others, set a positive example, and create a productive, positive environment
• Collaborative, adaptive leadership approach
• Solid written and verbal communication skills with the ability to communicate an inspiring vision and engage and motivate a team to perform at their best
• Strong Proficiency in financial and operational performance metrics with the ability to understand and communicate them to all.
• Lead change and employs a continuous improvement approach to their work
• Proven track record for delivering process/continuous improvement and change management results

#COR1

Job Type: Full-time

Pay: $90,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Ocean Freight: 5 years (Required)
• Air Freight: 5 years (Required)
• Freight Forwarding Management: 5 years (Required)

Work Location: One location